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FAQ

House Cleaning Questions, Answered

The house cleaning questions Winnipeg and Regina clients ask us most. Something missing? Call 1-833-868-3484, Monday to Friday, 10:00 am to 3:30 pm.

How much does it cost to have someone clean my house in Winnipeg?

Every clean is custom, so there’s no one-size price. Your price depends on your home, the type of clean and your chore list. Use our calculator to see your estimate online. Estimates are always free.

Which house cleaning services are the best in Winnipeg?

Look for a team that’s trained, bonded and insured, with strong recent reviews and a clear guarantee. Polished is family-run, has served homes for 18+ years, and holds a 4.8 rating on Google.

What are some reputable cleaning companies in Regina?

Look for trained, bonded and insured cleaners, recent reviews and a clear guarantee. Polished serves Regina and White City, and every cleaner is trained through Polished Academy.

What will a cleaner do in 2 hours?

We don’t sell blocks of time. Your price covers the scope you book, and how long it takes depends on your home and how many cleaners we send. Tell us what matters most and we’ll build your clean around it.

Do you clean on evenings and weekends?

Yes. We clean 7 days a week, including evenings. Our office is open Monday to Friday, 10:00 am to 3:30 pm.

What areas do you serve?

Winnipeg, Stonewall, Selkirk, Oak Bluff, Headingley, Regina and White City.

Can I customize my clean?

Yes, that’s #YourCleanYourWay. Tell us the rooms that matter most, the ones to skip and how you like things done. Give us 48 business hours’ notice, and we’ll update your account so every team that visits cleans it your way.

Do I need to sign a contract?

No contracts. Recurring cleans are weekly, bi-weekly or monthly. To change your frequency or pause service, just call the office.

Do you bring your own supplies?

Yes, our team arrives with everything needed for the scope you booked. We don’t carry step ladders, so please leave one out if you’d like anything above 6 feet cleaned.

Do I need to be home?

No, as long as our team can get in. If you give us a key, code or lockbox combination, it’s stored securely and shared only with the team on your booking.

Will I get the same team each time?

We do our best, and most of the time we can, but we can’t guarantee it. Your preferences stay on file and go with whichever team comes to your home.

Are your cleaners insured?

Yes. Every Polished cleaner is vetted, bonded, insured and trained through Polished Academy.

What if something gets missed?

Tell us within 24 hours by call, text or email, and we’ll send a team back to make it right at no charge.

Can I cancel or reschedule?

Yes. There’s no fee with more than 71 hours’ notice. Fees apply inside that window, and the Terms list them.

What about my pets?

We love pets. Tell us at booking who lives there and where they’ll be during the clean. Pets who get nervous around strangers or vacuums should be secured.

The full details are in our Terms of Service.

Ready to come home to clean?

Serving Winnipeg, Stonewall, Selkirk, Oak Bluff and Headingley. 7 days a week, including evenings.